Senior Operation Manager - Loans servicing
Salary Attractive Package
Consultant Priya Gupta
Date posted 28 May 20188767 Paseo De Roxas Makati City 1226 Robert Walters Philippines
A disruptive financial services company is currently expanding their shared services in the Philippines and hiring a Senior Operations Manager to lead the delivery of the third party loan servicing in Asia as part of the job responsibilities.
About the Senior Operation Manager - Loans servicing Role:
This new role will crucial for the loan servicing capability of the Asian Market for this multinational organisations.
- Management of collections team and process of company
- Leading collections call center managers/collections managers
- Closely monitor all collections reports and evaluate fulfillments of target
- Provide first level control and evaluation of incentives schemes
- Ensure consistency in processes, systems and reporting
- Actively participation in planning and development of Collection Process & Strategy
- Drive team productivity and efficiency to optimise costs, improve performance
To succeed in this Senior Operation Manager - Loans servicing role, you must have deep knowledge of consumer regulations of the Philippines ideally Commercial Debt Resolution.
- Significant track record in collections and call centre
- Experience dealing with external clients particularly international markets and Private Equities
- Strong Analytical skills
- Self-starter and results focused
This organisation provide a unique culture with a fun and engaging environment. They have grown organically and integrated a number of consumer lending companies which provides a fantastic platform to learn and grow careers quickly.
This is a great opportunity to create a function and be part of a leading group in consumer finance. If you are driven and determined, this Senior Operation Manager - Loans servicing is the role for you.
Please apply today.