Senior Operation Manager - Mortgages
Salary Attractive Package
Consultant Priya Gupta
Date posted 26 July 20188767 Paseo De Roxas Makati City 1226 Robert Walters Philippines
An innovative financial services company is currently expanding their shared services in the Philippines and hiring a Senior Operations Manager to lead the delivery of the third party loan servicing in Asia.
About the Senior Operation Manager - Mortgages Role:
This new role will be crucial for the loan servicing capability of the Asian Market for this multinational Financial Services organisation.
- Management of collections team and process of company
- Leading collections call center managers/collections managers
- Closely monitor all collections reports and evaluate fulfillments of target
- Provide first level control and evaluation of incentives schemes
- Ensure consistency in processes, systems and reporting
- Actively participation in planning and development of Collection Process & Strategy
- Drive team productivity and efficiency to optimise costs, improve performance
To succeed in this Senior Operation Manager - Mortgages role, you must have deep knowledge of consumer regulations of the Philippines ideally Commercial Debt Resolution.
- Significant track record in collections and call centre
- Mortgage and sub-primes products essential
- Experience dealing with external clients particularly international markets and Private Equities
- Strong analytical skills
- Self-starter and results focused
- Opened to EMEA shift
This organisation provide a unique culture with a fun and engaging environment. They have grown organically and integrated a number of consumer lending companies which provides a fantastic platform to learn and grow careers quickly.
This is a great opportunity to create a function and be part of a leading group in consumer finance. If you are driven and determined, this Senior Operation Manager - Mortgages role will enable you to pioneer a new function.
Please apply today for this exciting opportunity.