Product Manager - Compliance

A fintech organisation is seeking a Product Manager in Compliance to join their Product team. This is an opportunity for you to leverage your expertise in compliance and product management within the financial technology sector. You'll play a part in shaping the user journey from registration through to Know Your Customer (KYC) processes and beyond. If you are passionate about building products that balance regulatory needs with customer satisfaction, this is the career for you!

As a Product Manager Compliance based in Bonifacio Global City, you will immerse yourself in the heart of fintech innovation by guiding the design and optimisation of critical compliance-related features. Your day-to-day activities will involve working hand-in-hand with multidisciplinary teams to ensure every aspect of the user journey—from sign-up through KYC verification—is intuitive, secure, and compliant with evolving regulations. You will be responsible for analysing key operational metrics like KYC pass rates, conducting deep dives into customer behaviour, and synthesising insights from both data analytics and market research. By fostering open communication among stakeholders across Compliance, Engineering, Design, Customer Service, and Operations, you will help drive projects forward efficiently while always advocating for an excellent user experience. Your ability to translate complex regulatory requirements into practical product solutions will be essential as you contribute to scaling business operations throughout Southeast Asia. Success in this role means not only meeting compliance standards but also creating onboarding flows that delight users—making financial services more accessible while upholding trust at every stage.

• Collaborate with Compliance, Engineering, and Design teams to conceptualise, develop, and refine user journeys from initial registration through comprehensive KYC procedures and subsequent touchpoints.
• Take full ownership of operational metrics related to compliance such as KYC pass rates, ensuring continuous improvement through careful monitoring and analysis.
• Utilise quantitative analysis alongside qualitative research—including competitor benchmarking and direct customer feedback—to inform strategic product decisions.
• Partner with stakeholders across multiple departments such as Compliance, Customer Service, Operations, and more to scale business operations while maintaining an unwavering focus on superior user experience.
• Champion the integration of regulatory requirements into product features without compromising usability or accessibility for end users.
• Drive initiatives that streamline onboarding processes for crypto exchanges and fintech applications tailored to the unique needs of the Philippines and broader Southeast Asian markets.
• Ensure all product enhancements are backed by robust data analysis, using hard metrics to validate assumptions and measure success.
• Facilitate regular communication between technical teams and non-technical stakeholders to ensure alignment on project goals and timelines.
• Identify emerging trends in fintech compliance and proactively recommend solutions that keep the organisation ahead of regulatory changes.
• Support ongoing training efforts within the team by sharing insights on best practices in compliance-focused product management.

What you bring:

To excel as a Product Manager Compliance in this dynamic fintech setting, your background should reflect hands-on involvement with compliance-driven product development—particularly within KYC frameworks or similar regulatory environments. Your academic credentials in technical or design fields equip you with both analytical rigour and creative problem-solving abilities. You bring valuable insight into how crypto exchanges or digital finance platforms onboard users securely while minimising friction. Your familiarity with regional regulations ensures that all solutions are locally relevant yet scalable across Southeast Asia. Beyond technical know-how, your interpersonal skills foster effective collaboration among diverse teams; you are adept at translating complex requirements into actionable plans that everyone can understand. Your approach is grounded in empathy for end users—balancing their needs against ever-changing compliance demands—and you consistently seek out new ways to enhance both security measures and overall satisfaction. With an eye for detail and a passion for continuous learning, you are well-positioned to drive impactful change within one of the most exciting sectors in financial technology.

• A Bachelor’s or Master’s degree in a technical discipline such as Computer Science or a design-related field like Human-Computer Interaction provides a strong foundation for this role.
• Proven experience designing, building, or managing compliance/KYC features within fintech environments demonstrates your readiness to tackle industry-specific challenges.
• Familiarity with onboarding processes for crypto exchanges or similar fintech applications ensures you can hit the ground running when optimising user flows.
• Deep understanding of regulatory landscapes relevant to the Philippines or Southeast Asian markets allows you to tailor solutions effectively for local users.
• Exceptional analytical skills enable you to interpret complex datasets and use quantitative evidence to support strategic decisions.
• Experience collaborating with cross-functional teams highlights your ability to communicate clearly across technical and non-technical groups alike.
• A track record of integrating customer insights into product development shows your commitment to balancing compliance with positive user experiences.
• Ability to conduct thorough competitor research helps keep your products ahead of industry trends while maintaining regulatory integrity.
• Strong organisational skills allow you to manage multiple projects simultaneously without sacrificing attention to detail or quality outcomes.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.