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View all the latest job opportunities in the Philippines. Write a new chapter in your career with Robert Walters today.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.
Read moreRecruitment outsourcing
Talent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment in 2016, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters
Learn moreTruly global and proudly local. Speak to us today on your recruitment, outsourcing and advisory needs.
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A leading investment advisory firm is urgenlty looking for an experienced Client Services Specialist who will provide exceptional service to clients. As primary point of contact, the Client Services Specialist will build strong client relationships and ensure an excellent client experience. The specialist must have a strong background in customer relationship management, customer experience and after sales support.
About the Client Services Specialist Role:
The Client Services Specialist will provide exceptional service to clients of the investment advisory firm. This role is essential in managing client inquiries, processing transactions, and coordinating with internal teams to meet client needs. As a primary point of contact, the Associate will build strong client relationships and ensure an excellent client experience.
Key Responsibilities:
Client Communication:
Transaction Processing:
Account Maintenance:
Documentation and Record Keeping:
Problem Resolution:
Client Onboarding:
Client Education:
Relationship Building:
To succeed in this Client Services Specialist role, you must have a strong background in customer relationship management, customer experience and after sales support.
Key Requirements:
Work Schedule:
This is an office-based position with hours from 5 PM to 2 AM, Manila time.
The leading investment advisory firm does not need an introduction as it one of the top retail banks in the industry.
If you have the drive and determination to contribute your expertise in customer support in a fast-paced highly competitive environment this Client Services Specialist role is right for you.
Apply now or contact me to learn more.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
About the job
Contract Type: FULL_TIME
Specialism: Banking & Financial Services
Focus: Operations
Industry: Financial Services
Salary: Market Aligned
Workplace Type: On-site
Experience Level: Associate
Location: Muntinlupa
FULL_TIMEJob Reference: ML17YF-FDAB3925
Date posted: 11 October 2024
Consultant: Maureene Guzman
philippines banking-financial-services/operations 2024-10-11 2024-12-10 financial-services Muntinlupa National Capital Region PH Robert Walters https://www.robertwalters.com.ph https://www.robertwalters.com.ph/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.