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View all the latest job opportunities in the Philippines. Write a new chapter in your career with Robert Walters today.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.
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Talent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment in 2016, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters
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An AVP, Credit Services & Portfolio Optimization job has become available at a company known for its commitment to excellence and innovation. They offer a dynamic and inclusive work environment where every employee is valued and given opportunities for growth.
AVP, CREDIT SERVICES & PORTFOLIO OPTIMIZATION
Salary: Competitive and based on experience
Location: Mandaluyong
Keywords: Credit Services, Portfolio Optimization, Leadership, Process Management, Technology Integration, Workforce Management, Stakeholder Engagement
Our client is seeking an experienced and dedicated AVP of Credit Services & Portfolio Optimization to lead a diverse team in the financial sector. This role offers the opportunity to make a significant impact on the company's credit onboarding operations across various products. The successful candidate will be responsible for improving portfolio quality, increasing operational efficiency, and reducing costs. This role is perfect for someone who thrives in a fast-paced environment and is committed to achieving excellence.
* Lead a diverse team of over a hundred people in end-to-end credit onboarding operations
* Improve portfolio quality and operational efficiency
* Leverage technology to streamline processes
What you'll do:
As the AVP of Credit Services & Portfolio Optimization, you will play a pivotal role in leading a diverse team covering end-to-end credit onboarding operations. You will be at the forefront of establishing productivity standards, meeting business unit targets, ensuring compliance with credit policies, risk management standards, and regulatory requirements. Your leadership skills will be crucial in guiding your team towards achieving operational efficiency and improving portfolio quality. Leveraging technology will be key in streamlining processes and improving decision-making accuracy. You will also have the opportunity to shape the professional growth of your team by identifying their training needs and providing them with necessary learning opportunities.
* Ensure timely, accurate, and consistent processing of credit applications while adhering to internal policies and industry regulations.
* Leverage technology and automation tools to streamline onboarding processes and improve decision-making accuracy.
* Implement workforce management strategies to track team productivity and adjust capacity as needed.
* Collaborate across teams to align credit processes with business goals, customer experience, and regulatory standards.
* Lead a high-performing team of credit underwriters, providing guidance, training, and professional development opportunities.
* Prepare and review reports for tracking service levels, monitoring productivity, enhancing credit policies and procedures.
* Monitor performance of officers and staff based on productivity and error rates.
* Identify training needs of staff and provide necessary training and workshops.
* Decide on new credit card, personal loans, and credit requests up to assigned approval authority.
What you bring:
As an ideal candidate for the AVP of Credit Services & Portfolio Optimization position, you bring a wealth of experience in the financial sector. With at least 10 years of credit-related work experience under your belt, you have developed a deep understanding of credit policies, risk management standards, and regulatory requirements. Your managerial experience has equipped you with the skills to lead high-performing teams and drive them towards achieving operational efficiency. Your ability to leverage technology to streamline processes sets you apart. Furthermore, your commitment to professional development is evident in your ability to identify training needs and provide necessary learning opportunities for your team.
* Graduate of any business course
* At least 10 years of credit-related work experience
* At least 5 years of managerial experience
* Strong knowledge of credit policies, risk management standards, and regulatory requirements
* Experience in leveraging technology to streamline processes
* Proven track record in leading high-performing teams
* Ability to identify training needs and provide necessary learning opportunities
What sets this company apart:
Our client is a leading player in the financial sector, known for its commitment to excellence and innovation. They offer a dynamic and inclusive work environment where every employee is valued and given opportunities for growth. Their focus on leveraging technology to improve processes demonstrates their forward-thinking approach. By joining this company, you will be part of a team that is dedicated to making a significant impact in the financial industry.
What's next:
Ready to take the next step in your career? Apply now!
Apply today by clicking on the link!
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
About the job
Contract Type: FULL_TIME
Specialism: Banking & Financial Services
Focus: Operations
Industry: Banking
Salary: Negotiable
Workplace Type: Hybrid
Experience Level: Mid Management
Location: Mandaluyong
FULL_TIMEJob Reference: H8ONGP-39823073
Date posted: 13 March 2025
Consultant: Samantha Cheblakian
philippines banking-financial-services/operations 2025-03-13 2025-05-12 banking Mandaluyong National Capital Region PH Robert Walters https://www.robertwalters.com.ph https://www.robertwalters.com.ph/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.