HR Shared Services Manager (U.S.)
Consultant Claire Fuerte
Date posted 04 October 2018 2018-10-042018-12-03 call-centre-and-customer-service 8767 Paseo De Roxas Makati City 1226 Robert Walters Philippines
A new HR Shared Services Manager role has recently opened in one of the most competitive American-owned outsourcing companies in the Philippines, to be based in Taguig City. Your task is to lead the pioneer team for HR Shared Services in the Philippines, to assist in the human resource functions of stakeholders based in the United States.
About the HR Shared Services Manager Role:
This exciting opportunity will allow you to transition and manage the end-to-end HR Operations of the US-based stakeholder to the Philippines.
- Leading the project management and migration of all HR processes
- Building and supporting the team in preparing and sending out all relevant documentation relating to HR processes (e.g. new starters, leavers, references), performing checks and audits on the work completed by the Shared Services team
- Managing a team of first-line of advisors on process or required action
- Ensuring the maintenance of the employee data management filing system and ticketing processes
- Producing reports and compiling data as required
- Oversee the inputting of HR data into the HR systems, ensuring the accuracy and integrity of data and rectifying problems as they occur, including data cleanse exercises to ensure data is up to date and clean
- Working on ad-hoc projects alongside HR Team
To be successful in the role, you must be driven and can share proven and successful projects in migration and service delivery, that have resulted to efficiency in the HR processes.
- Stakeholder management experience with US-based clients
- Extensive knowledge in U.S. HR processes
- Project management experience for service delivery
- Worked in the BPO, Shared Services, IT Services or similar organisations
This multinational company believes that thought leadership needs to be pervasive throughout the entire organization. They are not afraid to be the pioneers of new ways of thinking, doing, and delivering experiences.
If you are motivated by transformation and enjoy working in a fast-paced but rewarding environment, this HR Shared Services Manager job is the role for you. This is an excellent opportunity to work with an industry leader in the region that is constantly breaking new ground.
Apply now to this exciting opportunity.