This newly opened role will be part of Insurance Claim department for a global shipping company. Experience in similar role is required.
The successful candidate will be responsible for handling day-to-day insurance issues, acting as the primary point of contact for insurers, and managing claims in the ERP system. This role requires excellent communication skills, a keen eye for detail, and a proactive approach.
What you'll do:
As a Claims Handler, your role will be pivotal in managing day-to-day insurance issues. You will act as the main point of contact for insurers, preparing comprehensive responses and supporting documents to address inquiries. Your responsibilities will also include monitoring incident activities, maintaining accurate records, and managing claims within the ERP system. You will review invoice bookings, ensuring they encompass all known expenses, and prepare claim statements for submission to insurers. Additionally, you will record various insurance policies in PAL and generate POs for insurance-related costs.
- Actively participate as a key member of the Emergency Response Team, providing support in managing incident-related claims and ensuring timely reporting to stakeholders.
- Collaborate with internal teams to collect and prepare necessary documentation for claim submissions.
- Evaluate and verify claim details to ensure accuracy and compliance with policy terms.
- Maintain accurate and up-to-date claim records within the ERP system.
- Manage and update records of various insurance policies in the PAL system, including creating purchase orders for insurance-related expenses.
- Monitor and document incident activities, assessing potential liabilities and associated costs.
- Prepare detailed claim statements and submit them promptly to insurers.
- Review and reconcile claim-related invoices, ensuring all known expenses are appropriately recorded.
- Serve as the primary point of contact with insurers, addressing queries and providing comprehensive clarifications.
What you bring:
The ideal Claims Handler candidate brings a wealth of experience from working within a semi-large company or an insurance firm. You are proficient with office software and have prior experience with ERP systems. Your excellent verbal and written communication skills in English enable you to effectively liaise with insurers and other stakeholders. You approach tasks proactively, demonstrating your organisational skills and accuracy. While experience in the maritime sector would be beneficial, it is not a prerequisite for this role.
- At least 3 years of relevant work experience in a semi-large shipping company or insurance organization.
- Excellent verbal and written communication skills in English.
- Experience in managing end-to-end insurance claims reports and administrative tasks.
- Familiarity with the PAL system, including handling purchase orders for insurance-related costs.
- Proactive approach to tasks and problem-solving.
- Proven ability to manage budget reports related to insurance-related costs.
- Proficiency with office productivity software and prior experience with ERP systems.
- Strong organizational skills with a high degree of accuracy and attention to detail.
What sets this company apart:
This multinational ship management company offers an inclusive work environment that values diversity and fosters collaboration. They are committed to providing their employees with opportunities for professional growth and development. Their supportive leadership encourages innovation while maintaining a focus on delivering high-quality services to their clients.
What's next:
Ready to embark on an exciting career journey? Don't miss out on this fantastic opportunity!
Apply today by clicking on the link. We look forward to receiving your application!
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
