A thrilling HR Training Officer job has recently been available for an established and ingenious bank in the Philippines.

About the HR Training Officer Role:
In this role, you will be responsible for training and designing modules for continuous improvement in customer service processes and policies and the related people skills for excellent service delivery. You will also implement training strategies and programs in alignment with the goals of the company.

Key Responsibilities:

• Assess existing processes and procedures, and make recommendations and improvements, as may be needed in developing and designing training programmes for employees
• Lead and implement quality-led training for service excellence and continuous improvement in close cooperation with concerned BU Heads as well as with the entire Training team, as applicable
• Administer training need analysis (TNA) as well as designs and develops training programmes to upskill employees in various areas
• Collaborate with peers and Training Head for any generic training within the institutional training plan
• Guarantee completion of the agreed annual training plan/calendar
• Assess training effectiveness for improvements including the trainer performance
• Maintain the upkeep of any training resources assigned in his/her care including any e-learning materials/applications

To succeed in this HR Training Officer role, you must have a foundation in designing modules, be well organised, and good people skills.

Key Requirements:

• At least five years of solid background in training cycle i.e. conducting training needs analysis, designing training programme, facilitating, developing modules, and training evaluation
• Strong knowledge in “Addie” platform and foundation is with designing modules
• Background working for a bank is a plus
• Bachelor’s degree holder in Business, Communication, Psychology, Management, Human Resources of any related field
• Solid background in training cycle i.e. conducting training needs analysis, designing training programme, facilitating, developing modules, and training evaluation
• Deep knowledge in banking and/or financial services
• Exhibits professionalism, collaborative, proactive, agile, analytical, flexible and adaptive to change
• Outstanding organisational and time management skills
• Excellent verbal and written communications skills

The successful candidate will join a renowned organisation in the banking industry. This is an opportunity that can expose the successful candidate to a diverse group of innovative, creative, and inclusive professionals.

If you have the key skills and experience, this HR Training Officer role is right for you.

Click on the link to apply today or contact me to discuss this new opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.