en

Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
Jobs

View all the latest job opportunities in the Philippines. Write a new chapter in your career with Robert Walters today.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Philippines

Since our establishment in 2016, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters

Learn more

Regional Training Manager - Cebu Based

Save job

The Training & Development Manager provides direction and expertise in the areas of training and development, and overall organizational learning. This individual is responsible for identifying the training needs of the workforce, and for developing, implementing, and evaluating training and development programs that support overall business strategy.

  • Develop and implement training programs in support of the strategic plan including Basic Training, Leadership, and other training subjects as required.
  • Provide expertise in training and development design and delivery by completing needs analysis activities, developing learning objectives, overall course content, exercises, supports, manuals and learning aids and evaluation tools, including online training.
  • Partner with Operations in identifying training needs and researches/recommends training and development programs and activities that are in-line with the overall needs.
  • Develop and deliver high-quality staff training and development programs to employees based on generally accepted principles of adult learning.
  • Responsible and accountable for implementing measurement tools and processes ensuring participant and department feedback is documented and evaluated.
  • Maintain accurate and detailed training records and provide participants with feedback opportunities.
  • Manage the Organization Development Program or System and ensure end users are trained and information is tracked accurately and updated.
  • Promote teamwork, cooperation, and effective communication within the Training & Development Group and Company.
  • Maintain up-to-date knowledge of best practices and industry trends as it relates to areas of responsibility.
  • Perform other duties to support the human resources team and other areas aligned with areas of responsibility.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: FULL_TIME

Specialism: Human Resources

Focus: Learning and Development

Industry: Call Centre and Customer Service

Salary: Negotiable

Workplace Type: On-site

Experience Level: Senior Management

Location: Cebu City

Job Reference: OLIO15-0FCFF09E

Date posted: 5 February 2025

Consultant: Louise Ofreneo

I'm Robert Walters Are you?

Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.