Recruitment Marketing Coordinator

Are you Robert Walters?

What you’ll be doing:

As a Talent Marketing and Insights Coordinator, you will play a pivotal role in supporting the delivery of recruitment marketing services by managing media purchases, coordinating with vendors, administering technology platforms, and facilitating training sessions. Your day-to-day activities will involve close collaboration with internal teams and external partners to ensure all aspects of media buying, usage tracking, and account administration run smoothly. You will be responsible for keeping documentation up-to-date, responding quickly to stakeholder requests, and proactively identifying areas for improvement. Success in this role comes from your ability to build strong relationships, maintain meticulous records, communicate clearly with diverse audiences, and contribute positively to team initiatives. Your enthusiasm for data-driven decision-making will help advance the discipline while ensuring clients receive exceptional service.

Responsibilities:

• Develop an in-depth understanding of recruitment media landscape and BAU account requirements

• Coordinate Media purchases and track utilization

• Administer usage of job distribution technology and respond to first-line queries from users

• Escalate, track and assist in solving client issues as needed

• Liaise with suppliers (such as our media buying agency, job board vendors, and relevant third-party touchpoints) to follow up requests for information or media concerns.

• Fulfill requests for user logins or media allocation

• Coordinate required recruitment marketing platform training for Recruiters and Sourcers

• Coordinate with vendors to ensure Media Package costs are up to date

• Ensure an up-to-date directory of vendor/media contacts, Marketing and Finance POCs

• Initiates new ideas and offer innovative solutions to current issues and areas for development of the team to improve TM&I service delivery.

• Ensures up-to-date media inventory and access across client accounts and terminate recruiter access of leavers

Requirements and Competencies

• Good relationship management/building skills

• Customer service and problem-solving skills, and ability to work collaboratively within team

• Exceptional communication skills (both written and verbal) and ability to provide feedback to help suggest improvements

• Strong knowledge of Excel, PowerPoint, and other MS Office tools

• Experience in coordination/administration of media in the customer service, recruitment, and marketing space

• Understanding of applicant tracking systems or recruitment management systems

• Strong prioritisation, time management and organisational skills

• Detail oriented - accuracy a must

• Gathers data from various sources and performs assessment on the data quality to update relevant dashboards

• A real enthusiasm for recruitment marketing with a desire for continuous learning and developing skills

• Ability to build trust, and to work as part of a very busy team across global time zones - keeping calm under pressure

• Strong work ethic

• Understanding of or at least interest in recruitment marketing channels gained from in-house, media or agency environment

• Highly responsive with ability to absorb information quickly to deliver timely and excellent service

• Ability to understand requests and translate into solutions or escalate as needed