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Services

We understand that no two organisations are the same. Find out more about how we've customised our recruitment offerings to help clients across South East Asia meet their needs.

Read more
About Robert Walters Philippines

Since our establishment in 2016, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters

Learn more

VIP Host (Multilingual Speaker)

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Our client is seeking a dedicated and enthusiastic VIP Host who is fluent in multiple languages. Candidate should have a background creating exceptional experiences for premium players, understanding their needs and wants, and ensuring their satisfaction. The candidate will be responsible for coordinating arrangements related to gaming activities, guest preferences, and stays, as well as assisting with membership queries. This role offers the opportunity to work in a dynamic environment.

What you'll do:

As a VIP Host (Multilingual Speaker), you will play an integral role in enhancing the experience of our premium players. You will be their main point of contact, ensuring their needs are met and their expectations exceeded. From coordinating gaming activities to facilitating program buy-ins at the Cage, your role will be diverse and exciting. Your excellent communication skills will be put to good use as you engage with guests proactively, promoting professionalism at all times. Whether hosting special promotions or accompanying guests on city tours or yacht cruises, your ability to provide top-notch service will be paramount.

  • Coordinate arrangements related to gaming activities, preferences and stay of guests
  • Assist guest queries and processes relating to membership, gaming programs, promotions & events
  • Facilitate guests program buy-in and settlement at the Cage
  • Achieve a high standard of service level through proactive engagement with guests
  • Promote a high standard of professionalism in all engagement with guests
  • Host/attend special promotion or events within or outside the property when required
  • Accompany guest/s to City tours, Yacht cruises, Private Jet arrival and send off when required
  • Rotate shifts and duties to arrival & departure assistance at the airport
  • Opportunity to work in a vibrant and fast-paced environment
  • Chance to interact with diverse individuals from various backgrounds
  • Role that offers both personal growth and career advancement

What you bring:

The ideal candidate for the VIP Host (Multilingual Speaker) position brings a unique blend of skills and qualities. You have excellent communication skills and are fluent in Mandarin, Japanese, Korean. Your confidence shines through when dealing with VIPs. You possess strong analytical and critical thinking skills which help you make informed decisions. Your proficiency in MS Office applications aids you in your daily tasks. You are organised and detail-oriented, ensuring that nothing slips through the cracks. Above all, you have the ability to work both independently and as part of a team.

  • Excellent communication and interpersonal skills with fluency in Mandarin, Japanese, Korean
  • Confidence in dealing with VIPs
  • Strong analytical and critical thinking skills
  • Proficiency in MS office applications
  • Ability to build good working relationships with different types of individuals
  • Organised with great attention to detail
  • Ability to work independently and as part of a team

What sets this company apart:

Our client is a leading player in the gaming industry, known for their commitment to providing exceptional experiences for their customers. They offer a vibrant and dynamic work environment where innovation and creativity are encouraged. Their employees are their greatest asset, and they invest heavily in their development and growth. They believe in fostering a culture of inclusivity and diversity, where everyone's contributions are valued and respected.

What's next:

Ready to take your career to the next level? Don't miss this exciting opportunity!

Apply today by clicking on the link. We can't wait to hear from you!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: FULL_TIME

Specialism: Industrial

Focus: Customer Service

Industry: Leisure and Sport

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Location: National Capital Region

Job Reference: 5NXOYD-824EAE80

Date posted: 20 June 2024

Consultant: Franco Macabasco

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