IT Delivery Head - Account Management Lead
Consultant Alaine Martin
Date posted 03 September 2018 2018-09-032018-11-02 insurance 8767 Paseo De Roxas Makati City 1226 Robert Walters Philippines
An exciting IT Delivery Head – Account Management Lead job has just become available at one of the leading international financial services organisations in Manila.
About the IT Delivery Head – Account Management Lead Role:
In this role, you will be responsible for managing large shared services comprising of application development and support working across multiple Asian countries and wide range of technologies.
- Overall engagement lead, providing holistic coverage for all deliveries provided from service center for the respective countries
- Be responsible for chargeability and profitability of the engagement
- Grow the business by delivering value adding services to the countries through the company portfolio
- End to end accountability for portfolio management of applications developed and supported
- Responsible for stitching together delivery from different parts of the organization to be able to deliver total service to countries they support
- Internally coordinate with application support, testing and infrastructure team and provide holistic view to country CIOs
- Program management for multiple projects with appropriate governance and control
- Integration and alignment with business functions vision and strategy
- Lead a team delivering the account engagement service including portfolio managers, project managers, and account engagement managers
The successful IT Delivery Head – Account Management Lead must have passion for technology and business acumen, this role needs to lead a high performing team and ensure excellence in service delivery with focus on continuous improvement.
- More than 15 years' experience in managing large team of more than 50 people, working in application development using wide range of technologies in financial services domain
- Must have a strong Delivery Management– project planning and scheduling, project governance, account management, change management, problem resolution, metrics and measurement, project governance
- Strong Program Management skills – transform strategic changes to specific action plans, goals and objectives; utilize program/project management tools and techniques appropriately to plan ahead, foresee and respond to obstacles and ensure timely delivery: project plans, milestones, measures, budgets, team and stakeholder communication, resource and time management
- Ability to define and establish appropriate governance structures and processes to drive and manage the program/project
- Good experience in various tools and utilities required for application development and project management
- Excellent stakeholder and partner management; effective written and communication skills and ability to present to senior stakeholders
- Experience in managing virtual team in a matrix organization
This global company have operations in key markets worldwide. They have the people and ethos to act with speed, innovation, enterprise and creativity.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career exposure opportunities await the right person in this IT Delivery Head – Account Management Lead.
If you are keen to explore this opportunity, please apply today.