philippinessales-marketing/business-development2024-01-052024-03-05retailMakatiNational Capital RegionPHRobert Waltershttps://www.robertwalters.com.phhttps://www.robertwalters.com.ph/content/dam/robert-walters/global/images/logos/web-logos/square-logo.pngtrue
An exciting CRM & Marketing Manager (Luxury Retail) job has opened up at one of the top luxury brands in the market.
About the CRM & Marketing Manager (Luxury Retail) Role: The CRM & Marketing Manager (Luxury Retail) will lead and drive client relations. Focusing on top clients by utilising tools and focusing on client experience, you will implement strategies to acquire and develop the existing client pool.
Embed a client-centric mindset and drive appointment culture with the store
Actively coach the team on the shop floor, leveraging business opportunities
Provide analysis and feedback on clientele performances, implementing action plans for results
Manage and supervise client gifting, in-store animation, and events
Facilitate in-store hosting experience revamp and client conversation confidence
Monitor the high net worth clients list through client mapping
Collaborate with Product Category Expert to activate potential clients
Embed and improve CRM system utilisation across the team for top client development and ensure full activation rate for client outreach
To succeed in this role, in-depth experience with using a CRM as well as events management (particularly in luxury, hospitality for top clients) is an advantage.
Bachelor's degree in marketing, advertising or related field
Five or more years of track record participating in successful campaigns
Three or more years of management experience
Experience overseeing simultaneous campaigns
Very strong interpersonal skills
Understanding of current market trends
Excellent organisational skills
This organisation is one of the biggest brands in the luxury space.
If you are looking to grow your career and take on the challenge, feel free to apply to this CRM & Marketing Manager (Luxury Retail) role.
Apply now to learn more.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.
An exciting Recruitment Manager to manage our Sales and Marketing team has just become available at Robert Walters (Philippines). Operating within a fast paced and richly rewarding professional environment, you will take on the responsibility of the success and profitability of your team.