Content Operations Team Lead

A Singapore-based experiential marketing company is seeking a Content Operations Team Lead to manage content moderation and strategy across multiple Asia-Pacific markets, partnering with global and regional brands to deliver pop-up activations, brand experiences, and short-term retail concepts while ensuring high-quality content and smooth operational execution.

What you’ll do:

As the Content Operations Team Lead, you will be responsible for managing day-to-day content operations while providing leadership, quality assurance, and strategic direction to the team.

• Lead, manage, and support a regional content operations team across multiple countries in Asia-Pacific.

• Review, approve, and conduct quality checks on all content and messaging to ensure accuracy, consistency, and compliance with internal guidelines.

• Oversee daily content moderation activities, ensuring timely and appropriate handling of content in line with policies and operational standards.

• Develop and guide content strategy, determining what content is presented to users across platforms.

• Conduct content and market analysis to identify trends, risks, and improvement opportunities.

• Ensure overall content quality, regulatory compliance, and strong user engagement.

• Act as the escalation point for complex content issues and operational challenges.

• Work closely with regional operations leadership to align execution with broader business objectives.

What you bring:

To succeed in this role, you will bring strong leadership capability combined with hands-on experience in content moderation and operations.

• Three to five years of relevant experience in content operations, content moderation, or a related field; candidates with more than five years’ experience are also welcome.

• Demonstrated leadership experience with the ability to manage and guide teams effectively.

• Proven hands-on experience in content moderation is essential.

• Fluency in English is required.

• Strong attention to detail, sound judgement, and the ability to enforce content standards consistently.

• Analytical mindset with experience conducting content and market analysis.

• Ability to work effectively in a fast-paced, operations-driven environment with regional stakeholders.

What sets this role apart:

This role offers the opportunity to lead a regional content operations function within a growing organisation operating across Asia-Pacific. You will have ownership over content quality and moderation standards while managing a distributed team in a remote work setup.

What’s next:

If you are ready to take on a leadership role focused on content quality, compliance, and user experience, this opportunity is worth exploring.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.