Content Program Management Lead

A leading organisation is seeking a Content Program Management Lead to own the strategy and operating model for enterprise content, spanning thought leadership, direct marketing, digital/social, and events/executive engagement, ensuring scalability, compliance, and measurable impact.

What you’ll do:

• Own the program strategy and operating model for enterprise content, ensuring alignment, scalability, and measurable business impact
• Coordinate end-to-end delivery across content managers, creative teams, campaign teams, and compliance/legal, establishing clear handoffs, SLAs, and RACI accountability
• Establish planning rhythms including annual/quarterly roadmaps, editorial calendars, and capacity plans, and run program ceremonies such as intake, prioritization, stage-gates, and retrospectives
• Create and enforce standards and governance for taxonomy, metadata, versioning, accessibility, compliance (e.g., HIPAA), and brand guidelines, while stewarding approvals and audit trails
• Advance modern content operations with AI-assisted workflows (briefs, outlines, variations, QC), maintaining human review and Responsible AI guardrails
• Manage budgets, vendor contracts, and resourcing, while coaching and developing a small PMO team
• Provide executive-level reporting, KPIs, and dashboards to monitor performance, optimize processes, and influence senior stakeholders

What you bring:

• 10+ years in content operations/program management or marketing operations at enterprise scale; healthcare/regulatory experience preferred
• Proven success building governance models (RACI, SLAs, stage-gates) and leading cross-functional delivery with creative, campaign, and product teams
• Fluency in content infrastructure (DAM/CMS, metadata/taxonomy) and compliance/brand standards
• Practical experience implementing AI in content operations with Responsible AI practices (guardrails, human oversight)
• Strong executive communication and stakeholder influence; comfortable presenting KPI dashboards and business reviews
• Bachelor’s degree required; advanced degree or relevant certifications (PMP, Agile/Lean, DAM) a plus
• Strategic thinker with strong operational leadership and team development capabilities

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.