Retail Operations Manager

An exciting Retail Operations Manager job opportunity has become available at an established retail company in the Philippines.

About the Retail Operations Manager Role:
The Retail Operations Manager will strategically manage and promote sales culture within the given respective stores to achieve or exceed sales, KPIs, and profitability goals to position the company to be the fastest growing brand in the world. This position also expected to execute business activities that support the company’s core values, achieve set objectives, and promote brand standards.

Key Responsibilities:

• Drive overall brand retail presentation, in owned and operated retail stores (FPS and FOC) country-wide
• Set targets and standards for store operations and ensure that financial targets (e.g. sustainable comp sales, profitability, target stock levels) and retail KPIs are met and exceeded
• Ensure stores are facilitated to capitalise on RESEC and ATL activities and coordinate with training, VM, marketing, merchandising and planning/allocation functions to deliver an in-store experience in line with set regional/global standards
• Execute consistent and high standards of retail excellence in all stores. Lead, coach and motivate retail store staff so that they are constantly motivated to deliver the customer experience while achieving set targets
• Lead loss-prevention efforts through standard setting and audit
• Maintain a talent pipeline with succession plans and developmental opportunities in place

To succeed in this Retail Operations Manager role, you must have interpersonal and coaching skills and experience working with a global retail brand.

Key Requirements:

• University degree in business studies/marketing or equivalent
• Minimum of five years of retail operations experience and two to three years in a similar position with a global brand in a customer service-oriented environment
• Minimum of two years of managerial experience. Experience managing multiple stores is required
• MS Excel and PowerPoint savvy
• Excellent English communication skills

This is an excellent opportunity to advance your career with an established retail brand in the Philippines.

If you are a highly driven professional who is keen to strengthen your experience in this field, this Retail Operations Manager role is right for you.

Apply now or feel free to email me at paula.piala@robertwalters.com to discuss and explore this exciting opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.