Key Account Manager

What you’ll do:

• Manage and grow key aesthetic accounts, ensuring achievement of sales targets, channel objectives, and profitability goals
• Build strong, long-term relationships with clinics, healthcare professionals, and decision-makers across identified accounts
• Gain an in-depth understanding of customer structures, business drivers, and operational needs to develop tailored account plans
• Analyse sales performance, market dynamics, and customer insights to inform strategy and optimise account development
• Influence senior stakeholders and navigate complex decision-making processes within key accounts
• Collaborate closely with Marketing, Regulatory, Supply Chain, Finance, and other internal teams to support programs, resolve issues, and enhance customer experience
• Develop and deliver value-driven proposals, partnership frameworks, and cross-disciplinary solutions
• Support sales teams through coaching, insight sharing, and alignment on account strategy
• Lead project management initiatives to drive execution across portfolios, services, and digital solutions
• Ensure account profitability by managing trade spend, monitoring P&L performance, and ensuring effective resource deployment
• Maintain strong knowledge of the aesthetics market, product portfolio, competitive landscape, and emerging industry trends

What you bring:

• Minimum 3 years of key account management or sales experience within the aesthetics or pharmaceutical industry
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable plans
• Excellent communication, negotiation, and presentation skills
• Strong commercial acumen with experience in budget management, sales forecasting, and account profitability
• Advanced proficiency in Excel, PowerPoint, and CRM tools
• Strong relationship-building skills and the ability to influence stakeholders at all levels
• Solid project management capabilities with a structured, process-oriented approach
• Customer-centric mindset with the ability to listen deeply and understand evolving needs
• Strategic thinker with entrepreneurial drive and the ability to navigate cross-functional collaboration
• High level of organisation, accountability, and results orientation