Director, AI Solutions Delivery (Mandarin)

We are looking for a commercially-minded Director, AI Solutions Delivery & Commercial Strategy to own the full customer lifecycle, from pre-sales solutioning to deployment, value realization, and revenue continuity. You must be comfortable operating in a build-and-transform environment.

Key Responsibilities:

Presales & Commercial Structuring

• Lead technical discovery and scope definition for clients in the Philippine market, identifying delivery risks before contract signing.

• Translate local business problems into AI workflow solutions.

• Define success metrics tied to measurable business impact.

• Support pricing logic based on effort and value.

End-to-End Delivery Ownership

• Own implementation roadmap from kickoff to go-live for Philippine clients.

• Manage cross-functional resources including product, engineering, and operations.

• Control scope creep with commercial awareness.

• Drive stakeholder alignment at executive level.

• Deliver on time without margin erosion.

Value Realisation & Strategic QBRs

• Translate solution performance into business ROI.

• Explain under-performance using structured root-cause logic and propose optimization.

• Drive adoption strategy beyond training sessions.

• Protect and expand share-of-wallet.

Revenue Continuity & Expansion

• Build renewal defense strategy early through consistent solution value justification and countering competitive dilution.

• Identify up-sell and cross-sell triggers.

• Align roadmap to long-term commercial objectives.

Product Feedback Loop

• Bridge client reality and product roadmap; capture client patterns and feed into product iteration.

• Identify Ideal Customer Profile (ICP) refinement opportunities.

• Operate as voice of customer at strategic level.

Ideal Candidate Profile:

• 5–10 years in SaaS/AI/tech-enabled enterprise delivery in the Philippine market.

• Demonstrated ownership of complex solution deployment.

• Experience in both presales and post-sales lifecycle.

• Proven ability to defend scope commercially.

• Strong executive communication.

• Structured problem solver (MECE thinking).

• Revenue-aware and commercially instinctive.

• Comfortable operating without playbook in high-growth environment.

• Fluency in Mandarin is required for engaging with Chinese-speaking stakeholders.

• Onsite work based in Manila (Philippines).

Core Competencies We Screen For

• Structured thinking under ambiguity, with ability to navigate the Philippine market context

• Strong commercial judgment and revenue-conscious decision-making

• Executive gravitas for stakeholder management at local and regional levels

• Revenue expansion mindset, including upsell and cross-sell opportunities

• Framework-driven delivery management for complex AI/SaaS solutions

• Ability to explain failure analytically and propose corrective actions

• Adaptability in build-phase environments

Optional but Preferred

• AI, automation, or workflow product exposure

• Enterprise banking, telco, or regulated industry experience

• Regional stakeholder exposure

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.