Senior Relationship Manager

Senior Relationship Manager A leading financial institution is seeking a Senior Relationship Manager to join their Corporate Banking team in Makati. This role offers you the opportunity to build and nurture meaningful connections with top local corporates, ensuring that every interaction is handled with care and professionalism.

What you'll do:

As a Senior Relationship Manager in Corporate Banking, you will play a pivotal role in building bridges between the institution and its most valued corporate clients. Your day-to-day responsibilities involve connecting with new prospects, nurturing existing relationships, and ensuring that every interaction reflects the organisation’s commitment to empathy, dependability, and excellence. You’ll spend time collaborating with colleagues across departments to share insights about client needs, participate in ongoing training programmes that keep you up-to-date on industry developments, and contribute your expertise towards shaping relationship management strategies. Success in this role means consistently delivering warm, responsive service that leaves clients feeling understood and supported. By maintaining high standards of ethical conduct and adapting your approach based on feedback from clients and peers alike, you’ll help drive the growth of the Corporate Banking business while strengthening its reputation for inclusivity and trust.

• You will manage marketing activities for the Corporate Banking business, focusing on engaging top local corporate clients through considerate communication and tailored solutions.
• You will establish new banking relationships by connecting with prospective clients, understanding their needs, and offering empathetic guidance throughout the onboarding process.
• You will monitor existing client accounts closely, ensuring that all interactions are handled with sensitivity and attention to detail to maintain trust and loyalty.
• You will maintain ongoing banking relationships by providing dependable support, responding promptly to inquiries, and addressing concerns with warmth and professionalism.
• You will ensure a high level of customer satisfaction in all practices by consistently delivering pleasant experiences, listening actively to feedback, and adapting services as needed.
• You will collaborate with internal teams to share insights about client needs, fostering a communal approach to problem-solving and service delivery.
• You will participate in regular training sessions designed to enhance your knowledge of products, services, and industry trends so you can offer knowledgeable advice to clients.
• You will contribute to the development of relationship management strategies by sharing your understanding of market dynamics and client preferences within the team.
• You will uphold ethical standards in all dealings by demonstrating honesty, integrity, and respect for client confidentiality at every stage of engagement.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.