Head of Operations

A Head of Operations job has become available at a company known for their flexible working opportunities. Our client is renowned for its commitment to innovation, fostering a culture that values creativity, collaboration, and forward-thinking.

HEAD OF OPERATIONS

Salary: Competitive and based on experience
Location: Bonifacio Global City Taguig City

Keywords: Operations, Leadership, Process Optimization, Compliance, Risk Management

Our client is seeking a seasoned Head of Operations to lead their dynamic team. This role offers an exciting opportunity to develop and implement operational excellence frameworks, policies, and best practices to enhance process efficiency and control. You will be at the forefront of driving process optimization and automation initiatives in Commercial B2C operations. Your expertise in establishing governance structures and operational controls will be crucial in mitigating risks and ensuring compliance with regulatory and industry standards.

* Lead process optimization and automation initiatives
* Establish governance structures and operational controls
* Design and oversee key performance indicators (KPIs)

What you'll do:

As the Head of Operations, you will play a pivotal role in shaping the future of our client's business. Your primary responsibility will be to develop and implement operational excellence frameworks that enhance process efficiency. You will lead initiatives aimed at optimizing processes and automating tasks within the Commercial B2C operations. Collaborating with cross-functional teams, you will ensure seamless execution of business strategies. Your keen eye for detail will aid in conducting regular audits to identify gaps in operational workflows. Furthermore, your strategic insights will be invaluable in enhancing operations and mitigating risks.

* Develop and implement operational excellence frameworks, policies, and best practices
* Lead process optimization and automation initiatives for efficiency and scalability
* Establish governance structures and operational controls to mitigate risks
* Work closely with regulatory bodies and internal audit teams for compliance
* Design and oversee key performance indicators (KPIs) for operational effectiveness
* Collaborate with cross-functional teams for seamless execution of business strategies
* Conduct regular audits to identify gaps in operational workflows
* Drive process standardization across B2C business operations
* Provide insights on operational enhancements and risk mitigation strategies to leadership team

What you bring:

The ideal candidate for the Head of Operations role brings a wealth of experience from a large organization. You have a strong understanding of process optimization techniques and are adept at using automation tools. Your experience in establishing governance structures and implementing operational controls is essential for this role. You are comfortable working closely with regulatory bodies to ensure full compliance. Your ability to design effective KPIs demonstrates your analytical acumen. Your excellent collaboration skills enable you to work seamlessly with cross-functional teams. Lastly, your experience in conducting audits helps you identify areas for improvement.

* Proven experience in leading operations within a large organization
* Strong knowledge of process optimization techniques and automation tools
* Experience in establishing governance structures and operational controls
* Ability to work closely with regulatory bodies for compliance purposes
* Expertise in designing key performance indicators (KPIs)
* Excellent collaboration skills to work with cross-functional teams
* Experience in conducting audits to identify operational inefficiencies
* Ability to drive process standardization across business operations

What sets this company apart:

Our client is a leading player in the industry, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that fosters creativity and collaboration. With a strong focus on employee growth and development, they provide ample opportunities for professional advancement. Their robust benefits package includes flexible working opportunities and generous pensions contributions.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.