Operational Planning Officer

OPERATIONAL PLANNING OFFICER

A leading financial institution in Makati is seeking an Operational Planning Officer to join their Operations Planning Department. This role offers you the opportunity to play a pivotal part in promoting and supporting operational risk management, ensuring the branch’s initiatives are well-controlled, monitored, and facilitated. You will be responsible for preparing essential reports for management and regulatory bodies, contributing to the overall success of the branch. The organisation is committed to fostering a supportive environment where your interpersonal skills and collaborative approach will be valued. With flexible working opportunities and access to ongoing training, this position is ideal for someone who thrives in a communal setting and is eager to share knowledge while growing professionally.

* You will have the chance to work within a highly knowledgeable team that values collaboration and mutual support, ensuring you always feel connected and included.
* The organisation provides flexible working opportunities and continuous training, allowing you to develop your skills and advance your career at your own pace.
* Your role will directly impact operational risk management and planning initiatives, giving you a sense of responsibility and fulfilment as you contribute to the branch’s success.

What you'll do:

As an Operational Planning Officer, you will immerse yourself in the daily workings of the Operations Planning Department. Your responsibilities will revolve around supporting operational risk management through active participation in assessments and implementation of safety measures. You will control, monitor, and facilitate various initiatives, events, and KPIs that drive the branch’s performance forward. Preparing detailed reports for both internal stakeholders and regulatory bodies will be a core aspect of your day-to-day activities. Success in this role requires a commitment to accurate documentation, timely responses to requests from management or regulators, and proactive collaboration with colleagues across departments. By assisting in policy implementation and participating in regular team meetings, you will help shape strategies that enhance operational efficiency while maintaining compliance. Your willingness to undertake additional duties as needed will further demonstrate your dedication to communal objectives.

* Promote and support operational risk management by actively participating in risk assessment activities and implementing measures that foster a safe and compliant workplace.
* Control, monitor, and facilitate all operations planning initiatives, events, and key performance indicators of the branch, ensuring that every process aligns with organisational goals.
* Prepare comprehensive operations planning related reports required by branch management, head office, and local regulatory bodies such as BSP, maintaining accuracy and timeliness.
* Collaborate closely with department heads and branch management to ensure seamless communication regarding operational planning matters.
* Assist in developing strategies for improving operational efficiency by sharing insights gained from monitoring KPIs and planning events.
* Support the implementation of new policies or procedures related to operations planning by providing feedback and facilitating training sessions for staff.
* Maintain up-to-date documentation on all operations planning activities, ensuring compliance with internal standards and external regulations.
* Respond promptly to requests from management or regulatory bodies for information or clarification regarding operational planning processes.
* Participate in regular meetings with cross-functional teams to discuss progress on operations planning initiatives and identify areas for improvement.
* Undertake other duties as assigned by department heads or branch management, demonstrating flexibility and willingness to support communal goals.

What you bring:

The ideal candidate for the Operational Planning Officer position brings substantial experience from previous roles within financial institutions where operational risk management was central. Your ability to analyse data related to KPIs ensures that you can provide valuable insights into process improvements. You excel at preparing reports that meet both internal expectations and external regulatory requirements thanks to your strong written communication skills. Interpersonal effectiveness is crucial; you thrive when collaborating with others across departments or responding quickly to requests from leadership. Attention to detail is second nature as you maintain thorough documentation on all activities. Adaptability is key—your readiness to take on new tasks demonstrates your commitment to shared objectives. Familiarity with local regulations such as BSP guidelines gives you confidence when interacting with authorities. You are dedicated not only to your own professional development but also enjoy sharing knowledge with colleagues in an inclusive environment.

* Your proven experience in operational risk management within a financial institution enables you to understand complex regulatory requirements and implement effective controls.
* You possess strong analytical skills that allow you to monitor KPIs accurately and identify trends or areas needing improvement within operations planning.
* Your excellent written communication skills ensure that all reports prepared for management or regulatory bodies are clear, concise, and compliant with standards.
* You demonstrate outstanding interpersonal abilities by collaborating effectively with department heads, branch management, and cross-functional teams.
* Your attention to detail guarantees that documentation is maintained meticulously for all operations planning activities.
* You are comfortable responding promptly to requests from senior leaders or regulators for information about operational processes.
* Your adaptability allows you to take on additional duties as assigned without hesitation, supporting communal goals whenever necessary.
* You bring familiarity with local regulatory frameworks such as BSP guidelines relevant to operations planning within banking environments.
* Your commitment to ongoing professional development means you actively seek out training opportunities offered by the organisation.
* You value inclusivity in the workplace by sharing knowledge generously with colleagues and supporting their growth.

What sets this company apart:

This organisation stands out as one of Makati’s most respected financial institutions due to its unwavering commitment to employee wellbeing, professional growth, and community spirit. Employees benefit from flexible working arrangements designed to accommodate diverse needs while maintaining productivity. The company invests heavily in training opportunities so staff can continually expand their skillsets—whether through formal courses or informal knowledge-sharing sessions among peers. Supportive leadership ensures everyone feels heard; ideas are welcomed regardless of seniority or background. The culture here is inclusive: teamwork is encouraged at every level so individuals can connect meaningfully with colleagues across departments. Staff are recognised not just for their achievements but also for their contributions toward creating a pleasant workplace where kindness prevails. If you value being part of a dependable network where loyalty is rewarded—and where your input genuinely shapes outcomes—this organisation offers an environment tailored for personal satisfaction as well as professional advancement.

What's next:

If you are ready to make a meaningful impact within a supportive team environment while advancing your career in operations planning, this opportunity awaits you!

Apply today by clicking on the link provided.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.