en

Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
Jobs

View all the latest job opportunities in the Philippines. Write a new chapter in your career with Robert Walters today.

See all jobs
Candidates

Together, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.

Learn more
Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

Read more
About Robert Walters Philippines

Since our establishment in 2016, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

Learn more

Work for us

Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters

Learn more

Head of Human Capital

Save job

An exceptional opportunity has arisen for an accomplished Head of Human Capital to join a respected organisation in Makati. You will be at the forefront of developing and executing enterprise-wide human capital strategies, working closely with senior leaders to ensure the company’s vision is realised through its most valuable asset—its people.

What you'll do:

As Head of Human Capital, you will play an instrumental role in guiding the organisation’s people agenda from strategy through execution. Your day-to-day responsibilities will see you collaborating with senior leaders to understand business priorities while designing innovative solutions that support staff engagement and retention. You will oversee all aspects of human capital management—from developing training frameworks that nurture professional growth to implementing fair compensation systems that reward excellence. Your ability to evaluate current practices critically will enable you to recommend improvements in HR data management as well as identify potential outsourcing partners when needed. By maintaining effective succession planning processes and mediating workplace disputes with empathy and fairness, you will help sustain a harmonious work environment. Additionally, your oversight of administrative services ensures smooth daily operations while your input into ESG initiatives demonstrates commitment to responsible business practices. Regularly preparing progress reports for the management committee keeps everyone aligned on achievements and areas for further development. Ultimately, your leadership will be vital in creating an inclusive culture where every employee feels valued.

  • Develop comprehensive human capital strategies that align with organisational goals and foster a culture of empowerment, quality, productivity, and shared achievement.
  • Design and implement strategic training programmes and organisational development plans to address the evolving needs of employees at all levels.
  • Evaluate existing procedures and technology solutions to enhance data management within human resources functions for greater efficiency and accuracy.
  • Establish short- and long-term departmental objectives, policies, and operating procedures that support overall business direction.
  • Assess company culture regularly and provide actionable recommendations to help achieve corporate goals while maintaining a positive work environment.
  • Identify opportunities for outsourcing human resource functions where appropriate, including vendor selection and relationship management.
  • Maintain robust succession planning processes by developing candidate pools for key positions such as MRT and OMRT roles.
  • Oversee grievance handling processes and mediate workplace disputes to promote harmony and fairness across the organisation.
  • Direct compensation programmes to ensure compliance with regulations while maintaining competitive salary structures that attract top talent.
  • Lead the design, implementation, and ongoing evaluation of benefit programmes covering health, retirement, disability, death, unemployment, and more.

What you bring:

To excel as Head of Human Capital in this organisation, you will bring a wealth of experience leading multifaceted HR teams within complex environments. Your background should include significant exposure to strategic planning at both departmental and enterprise levels—enabling you to translate business objectives into actionable people initiatives. A deep understanding of best practices in training design ensures you can deliver impactful learning experiences tailored to individual growth paths. Your analytical mindset allows you to assess current systems critically while identifying opportunities for process optimisation or technological enhancement. Experience managing recruitment campaigns focused on diversity will be essential as you help build balanced teams reflective of broader societal values. Your approachability makes you adept at handling sensitive issues such as grievances or disputes with compassion—ensuring fair outcomes for all parties involved. Budget management skills are crucial given your responsibility for overseeing division finances; meanwhile familiarity with ESG concepts highlights your commitment to sustainable business practices. Above all else, your collaborative spirit enables you to work seamlessly alongside senior leaders—driving collective success through shared vision.

  • Extensive experience in developing enterprise-wide human capital strategies that drive organisational effectiveness while promoting an inclusive culture.
  • Proven track record in designing training programmes tailored to diverse learning needs across multiple departments or business units.
  • Strong analytical skills for evaluating HR procedures, technology solutions, compensation structures, benefit programmes, and cost analyses.
  • Demonstrated ability to establish clear policies and procedures that support both immediate operational requirements and long-term strategic objectives.
  • Experience in managing recruitment processes with a focus on diversity goals as well as maintaining optimal staffing levels through effective workforce planning.
  • Expertise in succession planning methodologies including identification of high-potential candidates for critical roles within the organisation.
  • Exceptional interpersonal skills for resolving grievances sensitively while mediating workplace disputes constructively.
  • Comprehensive understanding of regulatory compliance related to compensation programmes along with hands-on experience administering complex benefit schemes.
  • Ability to manage large budgets efficiently by conducting regular cost-benefit analyses linked to productivity outcomes within HR divisions.
  • Familiarity with ESG (Environmental, Social & Governance) principles as they relate to human capital management.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

Contract Type: Perm

Specialism: Human Resources

Focus: HR Operations

Industry: Insurance

Salary: Negotiable

Workplace Type: On-site

Experience Level: Director

Location: Makati

Job Reference: 48FBE1-9262AB43

Date posted: 31 July 2025

Consultant: Kae Isabelo