Business Analyst (Finance & Payroll Operations)

An exciting opportunity has arisen for a Business Analyst to join a forward-thinking organisation based in Makati.

An exciting opportunity has arisen for a Business Analyst to join a forward-thinking organisation based in Makati. This role is perfect for someone who thrives on connecting with others, enjoys working collaboratively, and is passionate about making a real difference in the way businesses operate. The successful candidate will play a pivotal part in supporting payroll processes and leveraging Microsoft Dynamics 365 Finance and Operations to drive efficiency and accuracy across the business. With a focus on nurturing relationships, sharing knowledge, and contributing to a supportive team culture, this position offers you the chance to grow your career while helping others succeed. Flexible working opportunities and a commitment to professional development make this an ideal environment for those who value both personal growth and communal success.

• Play a key role in enhancing payroll operations by utilising your expertise with Microsoft Dynamics 365 Finance and Operations, ensuring seamless integration and process optimisation across departments.
• Join a collaborative team that values open communication, mutual support, and shared achievements, fostering an inclusive workplace where everyone’s contributions are recognised.
• Benefit from flexible working arrangements and ongoing training opportunities designed to help you expand your skill set and achieve your professional goals within a nurturing environment.

What you'll do:

As a Business Analyst based in Makati, you will be at the heart of efforts to streamline payroll operations using Microsoft Dynamics 365 Finance and Operations. Your day-to-day activities will involve working hand-in-hand with various teams across the organisation to understand their unique needs, translating these into actionable requirements that drive meaningful change. You will play an instrumental role in facilitating discussions between stakeholders, documenting critical information, testing new system features, and providing essential support to ensure smooth adoption of process improvements. By fostering collaboration and encouraging knowledge sharing among colleagues, you will help create an environment where everyone feels empowered to contribute ideas. Your ability to analyse complex situations with empathy will enable you to deliver solutions that not only improve efficiency but also enhance the overall employee experience. Success in this role means being approachable, dependable, and committed to building strong relationships throughout the business.

• Collaborate closely with cross-functional teams to gather requirements related to payroll processes and ensure these are accurately reflected within Microsoft Dynamics 365 Finance and Operations.
• Analyse existing business processes, identify areas for improvement, and recommend solutions that enhance operational efficiency while maintaining compliance with relevant regulations.
• Facilitate workshops and meetings with stakeholders to understand their needs, build consensus around proposed changes, and foster a sense of shared ownership over project outcomes.
• Document detailed business requirements, process flows, and functional specifications to guide system enhancements and support effective communication between technical teams and end users.
• Work alongside IT professionals to test new functionalities within Microsoft Dynamics 365 Finance and Operations, ensuring that all updates meet user expectations and organisational standards.
• Provide ongoing support to payroll teams by troubleshooting issues, answering queries, and delivering training sessions that empower colleagues to use systems confidently.
• Monitor project progress against agreed timelines, proactively addressing any challenges that arise through open dialogue with stakeholders and team members.
• Contribute to the continuous improvement of internal processes by sharing insights gained from data analysis, feedback sessions, and industry best practices.
• Maintain accurate records of all project activities, decisions, and outcomes to ensure transparency and facilitate future audits or reviews.

What you bring:

The ideal candidate for the Business Analyst position brings hands-on experience supporting payroll functions within environments powered by Microsoft Dynamics 365 Finance and Operations. Your background includes collaborating closely with others—whether gathering requirements from stakeholders or guiding teams through change initiatives—with an emphasis on clear communication and mutual respect. You have honed your analytical thinking through previous roles where you identified opportunities for improvement while remaining sensitive to the needs of those affected by change. Your interpersonal skills shine when facilitating group discussions or offering guidance during training sessions; you take pride in helping others feel comfortable as they adapt to new ways of working. A keen eye for detail ensures your documentation is thorough yet accessible. Above all else, your commitment to teamwork sets you apart: you believe that great results come from sharing knowledge generously and supporting one another every step of the way.

• Demonstrated experience working with payroll systems in a business analyst capacity, ideally within organisations utilising Microsoft Dynamics 365 Finance and Operations.
• Proven ability to collaborate effectively with diverse teams by listening actively, communicating clearly, and building trust-based relationships across all levels of the organisation.
• Strong analytical skills with a talent for identifying process inefficiencies and developing practical solutions that benefit both individuals and the wider team.
• Excellent documentation abilities including creating detailed business requirements, process maps, user stories, or functional specifications tailored for different audiences.
• Experience facilitating workshops or meetings where multiple perspectives are valued equally, ensuring all voices are heard during decision-making processes.
• A supportive approach when providing training or assistance to colleagues unfamiliar with new systems or procedures.
• Commitment to continuous learning demonstrated by staying up-to-date with industry trends related to payroll management or enterprise resource planning platforms like Microsoft Dynamics 365 F&O.
• Attention to detail when monitoring project progress or maintaining records so that nothing important is overlooked during implementation phases.

What sets this company apart:

This organisation stands out as a place where people genuinely care about each other’s success. Employees are encouraged to share ideas openly in an atmosphere built on trust, kindness, and mutual respect. The company places high value on flexibility—offering options such as remote work or adaptable schedules—to help you balance professional responsibilities with personal commitments. Ongoing training programmes ensure everyone has access to resources needed for continuous growth; whether you’re looking to deepen your technical expertise or develop softer skills like communication or empathy. The leadership team is known for its supportive approach: managers invest time in understanding individual aspirations so they can provide tailored guidance along your career journey. Diversity is celebrated here; every voice matters regardless of background or experience level. If you’re seeking an employer who prioritises well-being alongside achievement—and believes that success is best enjoyed together—this could be the perfect fit for you.

What's next:

If you are ready to bring your passion for collaboration and process improvement into a role where your contributions truly matter, we encourage you to take the next step today.

Apply today by clicking on the link provided—your future team is eager to welcome someone who shares their commitment to making work better for everyone.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.