IT Infrastructure & Operations Manager

A leading retail organisation is seeking an IT Infrastructure & Operations Manager to oversee technology operations across multiple branches. This role offers the opportunity to drive IT strategy, strengthen infrastructure and security, and support business growth through scalable, reliable systems. Join a collaborative environment where you can make a meaningful impact on operational excellence and digital transformation.

What you'll do:

• Manage IT infrastructure across retail branches, including POS, inventory, and connectivity.
• Drive system improvements and upgrades to support business growth.
• Develop and enforce IT policies, security, and compliance standards.
• Oversee software development, system enhancements, and IT projects.
• Ensure network security, disaster recovery, and business continuity.
• Manage IT vendors, budgets, and service delivery.
• Partner with business teams to align technology with operational goals.
• Lead change management and user adoption initiatives.

What you bring:

• Bachelor's degree in Information Technology or a related field.
• 8+ years of IT management experience, preferably in retail or multi-site environments.
• Strong knowledge of POS, ERP, accounting systems, and Microsoft Office.
• Experience in IT infrastructure, security, governance, and vendor management.
• Understanding of data privacy and compliance requirements.
• Strong project, stakeholder, and budget management skills.
• Collaborative and results-driven approach with a focus on business growth.

What sets this company apart:

This organisation is a leading retail business with a strong regional presence and a reputation for delivering quality products and excellent customer experiences. The company fosters a collaborative, growth-oriented culture, offering employees opportunities for professional development, career progression, and long-term success within a dynamic and supportive environment.

What's next:

If you are ready to take your career further by shaping the future of retail technology in an inclusive environment where your expertise is valued—apply now!

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.