Enterprise Architecture Governance & Operations Specialist

A non-architectural operational role responsible for ensuring the effective execution of Enterprise Architecture Management (EAM) governance processes, project coordination, and operational activities across Henkel’s global IT landscape.

The role enables Enterprise Architects to focus on architecture design and strategic decisions by taking ownership of the processes, coordination, reporting, tools, and governance activities surrounding the Enterprise Architecture function.

Key responsibilities include:

• Own and coordinate the EAM governance cycle

  • Manage EASWG and EA PEG governance processes end-to-end, including scheduling, agenda preparation, meeting materials, minutes, action items, follow-ups, and decision tracking.

  • Manage intake processes and coordinate the Architecture Decision Record (ADR) lifecycle through to DTC approval, ensuring timely reviews, documentation, and follow-ups.

• Coordinate global Enterprise Architecture initiatives and projects

  • Track cross-functional EAM initiatives, task forces, milestones, dependencies, deliverables, and outstanding actions across the global IT landscape.

  • Coordinate with Enterprise Architects, global IT teams, and relevant stakeholders to ensure alignment, timely execution, and visibility of project progress.

  • Consolidate status updates and provide reporting to the Head of EAM and CTO office.

• Maintain EA repository data quality in LeanIX

  • Maintain Enterprise Architecture data in LeanIX, ensuring compliance with modelling standards, naming conventions, completeness, and consistency.

  • Coordinate with application owners, architects, and relevant IT stakeholders to validate information and drive data quality improvements.

• Support EAM tool administration and continuous improvement

  • Administer and configure LeanIX, the EAM SharePoint site, and other relevant EAM tools.

  • Provide first-level support to the EA team and coordinate tool-related issues and improvements.

  • Identify opportunities to streamline processes and automate activities using Power BI, Copilot, AI, or other suitable solutions.

• Maintain EAM KPIs, dashboards, and reporting

  • Build and maintain EA KPIs, portfolio health dashboards, technology complexity metrics, and technical debt reporting.

  • Support management reporting and provide insights into the status, quality, and progress of EAM activities.

• Manage stakeholder communications and enablement

  • Maintain EAM SharePoint content and coordinate communications across global IT and digital transformation teams.

  • Support the development of architecture academy materials, learning content, and internal knowledge-sharing initiatives.

Role clarification: This is not an Enterprise Architect or architecture-design position. The role focuses on process governance, project and initiative coordination, stakeholder management, and operational support for the Enterprise Architecture function. A working understanding of Enterprise Architecture is important to coordinate effectively with architects and global IT stakeholders.

Required Educational Level and Work Experience

• Education: Bachelor’s degree in Business Informatics, IT Management, Information Systems, Project Management, or a related field.

• Experience: Approximately 5–8 years of relevant experience in IT project coordination, process governance, IT operations, PMO, Enterprise Architecture Management, or a similar function.

• Language: Advanced English proficiency. Basic German is optional.

Required Trainings / Experience / Specific Skills

1. Process Governance & Project Management

• Strong experience managing governance processes, project coordination, action tracking, and workflow execution.

• Ability to coordinate multiple initiatives, monitor milestones and dependencies, and ensure timely completion of deliverables.

• Strong organizational skills and attention to detail.

2. Enterprise Architecture Knowledge

• Working knowledge of Enterprise Architecture concepts, IT landscapes, application portfolios, and architecture governance.

• Ability to work effectively with Enterprise Architects and understand architecture-related processes, documentation, and decision-making workflows.

• Prior experience supporting an Enterprise Architecture function is an advantage.

3. Stakeholder & Global Project Coordination

• Experience coordinating with multiple stakeholders and cross-functional teams, preferably in a global or multinational environment.

• Strong communication, follow-up, and stakeholder management skills.

• Ability to consolidate updates, manage dependencies, and report progress to senior stakeholders.

4. Reporting & Analysis

• Experience maintaining reports, dashboards, and performance metrics.

• Power BI experience preferred.

• Analytical and critical-thinking skills, with an interest in process improvement and automation.

5. Tool Administration & Data Management

• Experience maintaining business or IT repositories, managing data quality, administering tools, or supporting operational systems.

• LeanIX or other Enterprise Architecture Management tool experience preferred but not mandatory.

• Ability to learn new tools and maintain accurate, structured documentation.

6. Continuous Improvement & Communication

• Proactive approach to identifying process inefficiencies and opportunities for automation.

• Strong documentation, communication, and knowledge-sharing capabilities.

• Ability to manage multiple priorities in a structured and collaborative manner.

Preferred Certification: LeanIX certification or relevant project management certification is an advantage but not mandatory.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.